20Bet Cookie Policy

At 20Bet, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them when you visit 20bet.com, what choices you have regarding their use, and how they help us deliver a better experience for every player. By continuing to use our platform — whether through the 20bet app, desktop browser, or mobile device — you consent to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. Here at 20Bet, we use cookies to recognize your browser or device, store your preferences, and understand how you interact with our services. Cookies do not contain personally identifiable information on their own, but they may be combined with other data we hold about you in accordance with our Privacy Policy.

We may also use similar technologies such as web beacons, pixel tags, local storage objects, and scripts that function in a comparable way to cookies. Throughout this policy, we refer to all such technologies collectively as "cookies."

Types of Cookies We Use

Our 20Bet platform uses several categories of cookies, each serving a specific purpose:

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off. Without them, services such as account login at the 20bet casino login page, secure payment processing, and session management would not function correctly. These cookies do not store any personally identifiable information beyond what is required to provide the service.

• Maintaining your session when you complete the 20bet login process
• Enabling secure access to your account and balance information
• Supporting fraud prevention and platform security measures
• Facilitating navigation between pages without losing your session state

Performance and Analytics Cookies

At 20Bet, we use performance cookies to understand how visitors interact with our website. These cookies collect aggregated, anonymous data about page visits, error rates, and traffic sources. This information helps us improve the overall quality of the 20bet online casino experience — including load times for the 20bet casino app, game availability, and responsiveness across devices.

• Tracking which pages and games are visited most frequently
• Identifying technical errors or broken links on our site
• Measuring how users navigate from the homepage to game sections
• Improving performance of the 20 bet app and mobile interface

Functionality Cookies

Our 20Bet website uses functionality cookies to remember your choices and preferences, enhancing your personal experience. These cookies allow us to tailor the interface based on your previous interactions — such as your preferred language from our 25 available locales, currency selection from our extensive list of supported currencies, and display settings.

• Remembering your language preference (e.g., English, German, Portuguese, Spanish)
• Storing your currency choice (EUR, USD, CAD, crypto, and many others)
• Recalling display preferences for sports betting or casino sections
• Saving recently viewed games or sports markets

Targeting and Advertising Cookies

We and our trusted third-party partners may use targeting cookies to deliver relevant promotional content — including information about the 20bet welcome bonus, 20bet bonus code offers, the 20bet promo code for new registrations, and seasonal promotions such as the 20bet casino no deposit bonus where applicable. These cookies track your browsing activity across sessions to build a profile of your interests and ensure that any advertising you see is relevant to you.

• Measuring the effectiveness of our promotional campaigns
• Displaying relevant offers such as the 20bet casino bonus or free spins promotions
• Limiting the frequency of the same advertisement being shown
• Enabling affiliate and referral tracking for partnerships

Third-Party Cookies

Our 20Bet casino works with a range of third-party service providers who may set their own cookies on your device when you visit our site. These include analytics providers, advertising networks, and game studios from our 40+ software partners such as Pragmatic Play, NetEnt, Play'n GO, Microgaming, and others. We do not control these third-party cookies and recommend reviewing their respective privacy policies for further information.

Third-party tools we use may include Google Analytics and similar platforms that help us understand traffic patterns on our 20 bet casino platform. These services operate under their own data protection frameworks, and we ensure all our third-party partners maintain appropriate standards.

How Long Do Cookies Last?

Cookies we place on your device may be either session cookies or persistent cookies. Session cookies are temporary — they expire when you close your browser or log out of your 20bet account. Persistent cookies remain on your device for a defined period or until you manually delete them. The duration varies depending on the cookie's purpose:

• Session cookies: active only during your current browsing session
• Analytics cookies: typically retained for up to 12–24 months
• Preference cookies: retained for up to 12 months or until manually cleared
• Advertising cookies: typically retained for 30–90 days depending on the campaign

Your Cookie Choices

We respect your right to control how cookies are used when you visit the 20Bet website. When you first arrive on our site, you will be presented with a cookie consent banner that allows you to accept, reject, or customize your cookie preferences. You can update your choices at any time through our Cookie Settings panel.

In addition, most modern browsers allow you to manage cookies directly through their settings. You may choose to block or delete cookies; however, please note that disabling certain cookies — particularly strictly necessary ones — may affect your ability to use key features such as the 20bet casino login, cashout functionality, or access to live betting markets.

For guidance on managing cookies in your specific browser, please refer to:

• Google Chrome: Settings → Privacy and Security → Cookies
• Mozilla Firefox: Preferences → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Privacy, Search, and Services → Cookies

Cookies and the 20Bet App

When you use the 20Bet mobile app or access our site via a mobile browser, we may use mobile-specific tracking technologies including device identifiers and local storage in addition to standard cookies. Our 20 bet mobile app is designed to function optimally across smartphones and tablets, and these technologies help us deliver push notifications about new bonuses, maintain your session, and ensure seamless 20bet betting and 20 bet live casino experiences on the go.

Updates to This Cookie Policy

We reserve the right to update this Cookie Policy from time to time to reflect changes in technology, regulation, or our operational practices. When we make significant changes, we will notify you through a notice on our website or via your registered account. We encourage you to review this page periodically to stay informed about how we use cookies at 20Bet. Continued use of our services after any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or wish to exercise your rights regarding your data, please do not hesitate to get in touch with our support team. At 20Bet, we offer 24/7 customer support through live chat and email. You can reach us at support@20bet.com for general enquiries or complaints@20bet.com for formal concerns. Our multilingual team is available around the clock to assist you.

This Cookie Policy forms part of our broader Privacy Policy and should be read alongside our Terms and Conditions, all of which govern your use of the 20Bet online casino platform operated by TechSolutions Group N.V. under a Curaçao gaming licence.